Catalog
 

View Cart |Checkout

Items:, Value:

Brother

Canon

Epson

Hewlett Packard

Lexmark

Samsung

About Us This web site is owned and operated by Koster Ink who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below.

We are totally committed to deliver personal service, so please feel free to contact Lizelle at 082 293 8223 for any queries.

Our Contact details:
Koster Ink
P.O. Box 855, Koster, 0348, South Africa
Phone: 082 293 8223
Fax: 086 654 5254
Email: tdt445@webmail.co.za
VAT no: 4750235535

Company number: 2007/124726/23
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept EFT/Bank Tranfers only. Orders will only be shipped on confirmation of payment.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling South Africa:

We now only use Speed Services Couriers. You should be able to collect your order from your local post office within 3 - 10 working days from date of payment confirmation, i.e. the date we receive proof of payment.

Africa:

We offer both air and surface mail.
Delivery Schedule We deliver your order right away. We will normally send your order to you in 3 - 10 working days in SA.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

We cannot guarantee the price of stock on back order. If it should be more, we will consult you first. If it is less, we will give you a refund.
Tax Charges All prices include 14% VAT.
Guarantee We guarantee your satisfaction. <All of our products come with a 30 day no quibble guarantee.>
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call Lizelle on 082 293 8223 (International +27 82 293 8223) or fax us on 086 654 5254 or write to us at P.O. Box 855, Koster, 0348, South Africa
Privacy Policy Koster Ink do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.
Returns Policy If any item is defective and returned within 48 hours of purchase, it will be replaced after being tested and found to be faulty.

All Warranty items should be accompanied by the original invoice.

The following will result in the warranty being void:
1.1) Any physical Damage on the product
1.2) Any burn marks on the product
1.3) Missing serial number or any other original labels
1.4) If the items have been marked, written on or tampered with in any other way
1.5) If the items have been mishandled, struck by lightning or experienced a power surge